In this month’s CitNOW Newsletter, discover how your Autotrader sales listings can appear higher
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September 2019
Compelling content meets consumer criteria
Auto Trader has changed its algorithm, providing consumers with listings best matched to their search criteria. In order to best compete, retailers need to pay more attention to uploading content, including images and video.
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Customers prefer to authorise repairs remotely
Our latest research underlines convenience as king for service customers. This includes almost two-thirds who approve repair work over the phone or online. Almost four-fifths of customers book a service without visiting a workshop.
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Looking forward to seeing you at AM Live
We'll be running a Best Practice session focusing on how online and on-site retail is becoming ever more entwined for car buyers, and how you can bridge the gap between both the digital and physical customer experience.
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Join us at AM Live
Remember to book your free place for AM Live, taking place on November 7th, at the Birmingham NEC. As well as attending our Best Practice session, you can visit us throughout the day at stand C14 to hear about our Web app and the future of the car buying experience.
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Video of the Month - June 2019
Porsche Centre Cardiff

Demonstrating extensive knowledge of the iconic Porsche 911 is hugely persuasive, instilling confidence and trust in the customer. Putting a face to a name helps build a better relationship between the customer and sales executive.
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Exploring latest consumers attitudes to car buying
Stop and start asset capturing with ease
Our Summer Release brought a list of new features, one of these being Session Continuation. With the Session Continuation feature, you can stop and start capturing a set of vehicle assets, whenever it suits you. Watch our explainer video to find out more.
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CitNOW wins ‘Video Provider of the Year’ award at the Car Dealer Power Awards
We are honoured to have received the Video Provider of the Year award for the fourth year in a row. This recognises our continuous dedication in developing an industry leading platform.
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Telephone: 0118 997 7740
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